In the ever-evolving landscape of financial planning, the role of paraplanners remains steadfast despite the advancements in artificial intelligence (AI). While traditional responsibilities are undergoing a transformation, the resilience of paraplanners lies in their ability to adapt and upskill to meet the changing demands of the industry.

Sapna Shapero, the Programme Manager of Operations at Chesterton House Financial Planning, emphasized the importance of upskilling for paraplanners during her address at the Financial Technology Research Centre’s (FTRC) Empowering Advice Through Technology 2025 conference. She highlighted a noticeable shift in the dynamics of advice roles, particularly within paraplanning and administrative functions.

As technology like AI becomes more integrated into financial services, there is a marked transition towards more innovative and creative roles within paraplanning teams. Shapero noted that the influx of the younger generation, accustomed to instant access to information in the digital realm, has been a driving force behind this shift.

Jeff Lange, the CEO of TFAS Wealth, echoed Shapero’s sentiments, affirming the need for paraplanners to enhance their skill sets to align with the evolving landscape of the industry. This sentiment underscores the industry-wide acknowledgment that while AI may streamline certain processes, the human touch and expertise provided by paraplanners remain irreplaceable.

The conference served as a platform to underscore the pivotal role of upskilling in ensuring the continued relevance and effectiveness of paraplanners within the financial planning domain. The ability to leverage technology while maintaining a personalized approach to client interactions is becoming increasingly crucial in a landscape where client expectations are rapidly evolving.

In conclusion, the narrative surrounding paraplanners in the age of AI underscores a narrative of adaptation and growth rather than displacement. By embracing the need for upskilling and staying attuned to the changing needs of clients, paraplanners are poised to not only survive but thrive in an industry that is continually redefining itself to meet the demands of the modern era.