Outsourcing has become a pivotal strategy for financial advice leaders aiming to streamline operations and enhance efficiency. By leveraging third-party offshore teams, firms can delegate time-consuming tasks, allowing advisors to focus more on client interactions.

Invest Blue, a prominent national advice firm, exemplifies this strategy by partnering with Vital Business Partner (VBP), a Philippine-Australian company. This collaboration has enabled Invest Blue to expand its services and operational capabilities.

VBP offers a range of services to advice firms, including financial planning administration, paraplanning, bookkeeping, accounting, and mortgage broking administration. By outsourcing these functions, Invest Blue has optimized its workflow and empowered its onshore team to concentrate on client-facing activities.

Invest Blue’s roots in remote operations date back to its establishment in Armidale, NSW. Over the years, the firm has grown its presence across Australia’s eastern seaboard, fostering a culture accustomed to working across different locations seamlessly.

Since embracing outsourced administrative services in 2015, Invest Blue has significantly expanded its workforce, with 190 offshore and 310 onshore team members. This growth has allowed the firm to enhance its service offerings and cater to a larger client base.

Approximately one-third of Invest Blue’s workforce operates in the Philippines, handling tasks such as paraplanning and file management. This division of responsibilities has enabled the firm’s Australian advisors to focus on delivering high-value services to clients.

By reallocating administrative responsibilities to its offshore team, Invest Blue has enabled its advisors to prioritize client engagement and relationship-building. This shift has resulted in increased efficiency and improved client service delivery.

Invest Blue’s long-term vision involves establishing offices in major Australian cities and towns to better serve its growing client base. With aspirations to empower 60,000 Australians to achieve financial well-being, the firm is leveraging outsourcing to scale its operations and provide quality advice to a broader audience.

Through its strategic approach to outsourcing, Invest Blue aims to create a trusted platform for financial advice, supported by a robust operational framework that balances onshore and offshore resources effectively. This model allows the firm to offer personalized services and expand its reach across the country.

By harnessing the power of outsourcing, Invest Blue has not only enhanced its operational efficiency but also positioned itself for sustainable growth and increased client impact. As the financial advice landscape continues to evolve, firms like Invest Blue are leveraging external resources to drive innovation and deliver value to their clients.

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